CodeObjects offers a complete solution for the service warranty industry, supporting the entire lifecycle of a consumer product warranty contract – from warranty product configuration through lead management, quote and order, claims all the way to renewal. With a flexible design and architecture you can manage multiple manufacturers and their consumer product’s warranties while distributing risk to one or more underwriters. With CodeObjects, you will be able to streamline contract management lifecycle, drastically reduce claims management time, and simplify administration requirements by efficiently and effectively managing the entire service warranty business processes.

CodeObjects’ service warranty solution includes the following highlighted features:

Warranty Product Configuration: CodeObjects provides a flexible configuration engine that allows you to create and configure a product by defining and changing key attributes such as consumer product manufacturers, dealers, sales channels, warranty deductible, coverage types/duration, coverage underwriters, covered parts/labor, pricing, release dates, and mutual exclusivity.

Partner Management: CodeObjects helps you more effectively work with contractors by streamlining the recruiting process, customizing pricing agreements, and automatically dispatching work orders to them.

New Contract Order / Quote Management: CodeObjects provides both bulk import and individual processes for inputting contracts and issuing quotes while dramatically improving the quality of information in the order management system.

Contract Financials Management: CodeObjects allows you to offer your customers multiple payment plans and methods, such as manual checks, lockbox checks, and credit card payments, thereby improving user experience and increasing customer satisfaction.

Claims Servicing and Dispatch: CodeObjects makes your claim handlers more efficient and effective by providing them with the information and guidance needed to address equipment failures.

Invoice Processing: CodeObjects enables you to simplify and expedite your invoice processing through automatic and rule-based invoice approval, skill-based invoice assignments, robust document management capabilities, and tight integration with back-office accounting systems. You also have the option of defining and managing multiple levels of approval.

Work Item Processing: Embedded within the CodeObjects Service Warranty Solution is an inter and intra department work/task management tool. It’s simple design and flexibility greatly increases productivity of individual employees and departments and allows for an unprecedented view into each employee/team/department for their management teams.

Direct to Consumer and Lead / Prospect Management: CodeObjects enables you to manage leads effectively and optimize lead routing so you can achieve higher conversion rates. Its powerful list management capabilities help you easily capture, organize, segment, and manage all of your prospects, leads, and customers by tracking their contact and transaction information.