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Warranty End-to-End Solution
The home and service warranty industry is in the midst of a softening market with heated competition for growth, rising demand for innovative customer service and an ever-changing and demanding compliance environment. These issues coupled with challenges around siloed communication channels, disparate systems, inflexible legacy technologies, and complex integrations have resulted in disjointed processes fraught with operational redundancies and errors, missed business opportunities, and lower customer satisfaction. CodeObjects offers a complete warranty solution, supporting both the Home Warranty and Service Warranty sectors of the insurance industry. The application’s automation spans the entire spectrum of the warranty business from product configuration to contract creation, lead management to renewal support, authorizations and claims to invoice processing. With CodeObjects, you will be able to drastically shorten the time to create and configure products, thus escalating speed to market, reducing operating cost, and better meeting customer demands. With improved contractor and supplier management processes, automated dispatches and online invoice processing you will also improve your relationships with partners who are essentially the customer facing facet of your organization. With our warranty solutions you are also provided with a comprehensive set of out-of-the-box dashboards incorporating best-practice metrics and key performance indicators (KPIs), enabling your organization to improve employee productivity, reduce service costs, optimize decision-making, and increase customer satisfaction. |