We are thrilled to announce The AAA Auto Club Group as a new client. This deal represents a great opportunity for CodeObjects to demonstrate the breadth and depth of our PolicyEnterprise and BillingEnterprise solutions as well as the flexibility, scalability, and extensibility of our application platform. See what our client says: “As a leader in the insurance market, we are relentlessly focused on ensuring customer satisfaction and brand loyalty through continuously delivering innovative product offerings,” said Brent Stahlheber, Senior Vice President and Chief Information Officer for ACG.  “Our vision is to have an open, flexible IT platform that will enable us to more effectively meet changing customer needs.  We believe we can achieve our business objectives with CodeObjects comprehensive functionality and SOA-based technology architecture.”

Woo hoo…!  More in a bit, folks.

Currently, the billing processes in the P&C insurance industry are characterized by labor-intensive exception processing and the use of outdated and inflexible legacy technologies, resulting in high operating expenses, inability to respond to market changes, and lost policyholders and damaged producer loyalty. CodeObjects BillingEnterprise helps carriers overcome these hurdles by providing a full-featured, channel-optimized, billing solution designed to enhance operational efficiency, deliver superior customer experiences, and improve carrier bottom line.
BillingEnterprise includes:

• Flexibility for configuring bill plans, collections, and delinquency activities to meet both agent and customer requirements
• Automated billing lifecycle from billing invoices to payment collection through renewals
• User workstation for handling customer inquiries and exception processing
• Detailed account history of billing, policy, and claim information within a single consolidated screen for superior customer service
• Support for multiple payment methods including cash, credit card, lockbox, and EFT
• Ability to accept full or partial payments, cash in advance, cash with an application and unidentified cash
• Automated generation and assignment of work items for exception process handling
• Prebuilt interfaces for integrating with external payment services such as EBPP, EFT, credit card, and lockbox
• Designed to integrate with accounting and general ledger systems
• Support for online bill inquiry and customer payments through fully integrated out-of-the-box policyholder portal